Win Lose Charts – English Premier League 2007 – 2008

With hindsight, it’s easy to look at it with hindsight” – Glen Hoddle

Little did we suspect midway through the season that the Premier League would turn into a 2 horse race. Poor starts by both Man Utd. and Chelsea were transformed into a consistent run of good form which would extend the drama to the very last day of the season.

With one game left to play, the top two were level on points with Manchester having a superior goal difference. If Chelsea could achieve a better result than Manchester, then they would clinch the league in the final game…

The English Premier league currently has 20 teams requiring a total of 380 games per season. The results of sporting leagues are usually displayed in a league table format. During the course of a season we see teams occupy different table positions. The standard table format however leaves out the important historic story of the league.

This is how soccerstats.com shows the final league table.

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The final 8 games are summarized as a colors encoded Win Lose chart. The table found at the web site above provides helpful links to each team’s performance and a snapshot in time regarding table position for each month of the league. It is also possible to rank the teams with respect to their home or away performance and overall is a very powerful tool for analyzing statistics of the league. Some historical information is also given with the results for the last 8 games being displayed in the last column.

Statistics are like miniskirts; they give you good ideas but hide the important things.” – Ebbe Skovdahl

However, there are a number of things about the table in that I think could be improved and all of them are centred on the “Last 8” column. The table author is attempting to describe win-lose information graphically and has dedicated approximately one quarter of the width of the table to it. With a quarter of the table dedicated to it, we should expect more than 8 out of 38 games to be described. The author has chosen to invent a chart type which encodes the results using colored squares with more empty space than data. The whole season can easily fit into this width if we choose an appropriate display technique such as a win-lose chart.

My least favorite aspect of the “Last 8” column is the non-standard use of a 1 dimensional plot. I come from a physical science background and so I am used to diagrams telling me certain things in certain ways. One of these things is (in the absence of an axis or some other visual guide) that time should go from left to right! In this 1D plot the knowledge of which way time is going is fundamental. The links at the top of the same table used to break the table down into months, go in chronological order from left to right. This sets up my brain to expect the rest of the table to behave in the same way. So why don’t the last 8 games do the same? Unless you actually have some knowledge about how the season ended, you might not actually realize that time is going from right to left. I happened to know that Liverpool and Arsenal didn’t lose their final games of the season. This made me double check what the table was actually telling me. Without some knowledge of how the Premiership ended I would have interpreted the information presented wrongly. The fact that time is going from right to left isn’t wrong. The fact that the rest of the table is telling me to expect it to go from left to right is.

“Well, Clive, it’s all about the two M’s. Movement and positioning” – Ron Atkinson

So what improvements could we make to the standard table format to get more information into the table? To tell the story of the 2007-2008 league we need to include the historical context.

The Excel table below uses sparklines to summarizes the season for each team in terms of relative positions in the table and a win lose chart for the entire season.

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Now we get a feeling for the true drama that occurred during the season. The Position column shows how the each teams position changed over the course of the league. Those of us that followed the 2007-2008 Premiership will be able to look at the performance curves and remember the situation for a given time. For example:

  • The lowest point of the season for Man Utd ,in every sense, was when they lost to Man City
  • The departure of Jose Mourinho after 8 games was a catalyst for change in Chelsea’s fortunes

“I never make predictions, and I never will” – Paul Gascoigne

It is interesting to directly compare the performance of teams together. Adding an interactive Bumps Chart in allows us to see how Man Utd and Chelsea faired over the season. To compare two team click the sparklines in the ranking table or click the data label on the Bumps Charts.

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In the next post I will talk about the techniques used to produce the ineractive ranking table within Excel. Until then why not check out a live web version, published from Excel to our website.

Effective Management Reports? Interview with Rolf Hichert

Professor Rolf Hichert is the foremost specialist for information design for financial professionals in the German speaking world. His seminars have been attended by thousands of CFO’s, financial controllers in Germany, Austria, Switzerland and the UK. Recently my friend Martin from INTALIGN had the pleasure to interview Professor Dr. Rolf Hichert about his view on what makes an effective management report:

Professor Hichert, your extensive research claims management reports are often ineffective and largely misunderstood, mainly because they are simply never read. Yet we all continue to create these complex documents. Why is that?

Hichert: Reading management reports is enormously time-consuming, in a time when our corporate culture is particularly time-poor. Concise messages are buried, or missing altogether, phraseologies can be confusing, and notation is often not uniform. Frequently, those who do understand the reports have had prior knowledge of its contents, so they are simply reinforcing what they already know. Financial controllers in particular are frequently frustrated by what they perceive to be a lack of understanding, and interest in their reports, despite the tremendous amount of work they may have put into creating a very comprehensive document. I liken the experience to a newspaper editor, who writes a long, in-depth story and then complains about lack of interest by his readers.

What is the main objective of a management report?

Hichert: Reports need to convey a comprehensive message, otherwise they function merely as a statistic or a reference book, comparable to a telephone directory. “To report” means that the creator of the report has taken a certain position and has something of value or novel to say. This may be in the form of statements, explanations, conclusions or recommendations. So, according to this definition, many management reports are not actually reports at all, but merely an exercise in pontification.

Who should be recipients of reports?

Hichert: Structured reports are usually directed to the executive level, the managing directors, and board members. We’re all contributing to information overload however, and there is a considerable increase in the tendency to now supply these reports to middle management, and even trickle them down to all the company’s employees. Other business partners such as banks and investors also have access or are supplied with reports on a regular basis.

We hear a lot of managers complain about the volume of management reports – is that a common problem?

Hichert: Criticism about the extent and thickness of management reports probably dates back to the first ever management report itself. I come across many companies in which senior management are buried under monthly reports containing over 100 pages, an unsurmountable monthly feat to read. And then there are organizations where reports contain only 10 pages or less. The reasons for the extent of management reports are varied; if a report is targeted at a large diverse group for example, it inevitably becomes more extensive as it has to cover a wide variety of needs. In addition, volume may vary depending upon the objective of the report – wether it is to provide an overview, or to give full and complete details. I believe that the question of validity centres less around the extent of a report, and more around the structure itself – is it easy to read and does it follow clear, consistent structures?

Do you then recommend using more charts in a management report?

Hichert: We live in a visual world, where a picture is worth 1,000 words. Pictures are much quicker and clearer to describe complex facts, which might otherwise require substantial wording. It is important to note though, that we can over-use charts as well. Many management reports use charts to visualize numbers that could easily be described in two brief sentences or less. If I want to refer to an export portion of 50% for example, I can easily do this in one sentence, I really don’t need to waste space on a pie chart that depicts only two halves. Such ‘business charts’ serve primarily for ‘optical loosening up’ reports that otherwise might only contain tables and texts. Financial analysts typically complain to me that “my boss is a numbers man, he doesn’t like charts, he prefers tables.” If you look at the quality of charts produced, you can understand this notion. Typically these charts have very low ‘information density’ and are weak illustrations, with no clear message, ‘cut off’ axes, and lack a consistent concept of notation and design structures.

How important is the inclusion of strategic aspects into management reports?

Hichert: Naturally, the structure and contents of management reports should be as aligned as possible to the company’s overall targets. The now popular introduction of a Balanced Scorecard into an organization, with the objective of aligning operations with corporate strategies, offers the ideal opportunity to rethink and improve corporate reporting systems.

What are your thoughts on packaging reports  ‘decoratively’?

Hichert: We now have easy access to creative programs which render all of us amateur graphic designers. Too often, though the necessary knowledge about basic information design principles is missing. CD (Corporate Design) guidelines, that are in principle important to unify content typically  don’t address those either. From our research, we know that the simpler the structure, the easier the report is to understand. Our work shows that such graphic elements as colored backgrounds, decorative pictures, pseudo-3-D-display, shades, frames or other design facets which may be inserted without meaning, should be considered as noise. Rather than add to a report, these features ultimately reduce the quality and the message of a report. Decorations that are unnecessary additions can dilute and crowd out the message. The over-use of color is the most common source of error. Color should only be used if it has an assigned meaning. One shouldn’t for example, expect that the reader will understand the use of red and green as traffic light colors, indicating stop and go on projects, if these colors are also used in other areas of the report for purely decorative purposes.

What is your recommendation in regards to how to deal with the display of variances between actuals and targets or plans?

Hichert: Typically, the major portion of a management report should demonstrate substantial deviations between targets and current actual values. This includes different forms of deviations, such as, for example, between previous years or even more importantly, corporate numbers versus industry benchmarks. If deviations are important, then they should also be concisely represented and emphasized through colors, arrows or frames. The more important the deviation, the more the emphasis must be marked. Professional report guidelines should ensure that equally relevant deviations are equally marked and represented. And it should apply not only to charts, but to tables and texts as well. This principle should always be applied to any reports in an organization, in a consistent and uniform manner.

So, the format of reports should be standardized?

Hichert: We strongly recommend employing a consistent uniform design concept which can be easily understood and interpreted without confusion. The key sign of a quality report is its ability to convey a message and explain facts in a clear and simple manner. Its objective is not to be an object of beauty. Today, we rarely see organizations that have mapped out clear guidelines and rules for scaling, usage of color, when to use what chart types, tables or texts. But consider the road map which universally utilizes a single color scheme; a river is always blue, the scale is always on each side, and north is always at the top. Whether in Australia, or Africa, the rules of the map remain the same. With management reports, it‘s usually left to the creator whether turnover figures are shown in blue columns or green lines – rendering it difficult guesswork for the executive who is forced to interpret and understand it. To be fair, cartographers needed many hundred years to develop visualization of roads, cities and to unite standards – so the financial controllers still have some time…

Business Visualization, Recession and Miscast Charts

When the economy is growing and consumers happily spend all their money, “eye-catching”, dubious “professional-looking” charts seem to make sense in the grand scheme of a resource-wasting economy. But under recession, and on the threshold of a long economic Winter, those miscast charts are just bad jokes that should be banished from every book, every magazine, every meeting room.

In a recession, “do more with less” is everyone’s motto. Cut jobs. Cut travel expenses. Make people work harder.

Make people work better. In an information economy, “better” is better than “harder”. Make sure people use their primary tools efficiently. I wrote about how inefficient a beginner Excel user can be. This is one of those hidden costs that no one seems to care about, except perhaps Toyota Motor Corporation CEO Katsuaki Watanabe, who sees PowerPoint as an example of waste.

That’s why Tufte is basically right, and so is Stephen Few and everyone who believes that information visualization is not a futile exercise of impression management with the sole purpose of showing off canned effects in a PowerPoint presentation. Tufte advocates a simple set of rules for better information visualization – the corporate world loves to do exactly the opposite. Until now. But can organizations afford to be inefficient (= lower return on investment) when dealing with expensive data? Can a lean organization leave junk in its management reports and presentations?

I know, the economy will not grow again just because of better business information visualization. But take a visualization rich report like these ones, imagine an eye-catching-flying-3D-pie-charts version and answer this simple question: when in recession, which one would you choose?

Creating rounded corners in Excel Tables

** Please see also the updated article, for XLCubed v7.1 and above: http://blog.xlcubed.com/2012/09/creating-rounded-corners-in-excel-revisited/ **

 

Igor Asselbergs was contemplating the value of round corners in design. Is it eye-candy? Or does it add value to the user experience? He comes to the conclusion that rounded corners clearly make a difference.

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“On the left side, you see one surface divided by a line. On the right side your eye interprets the image as two adjoining boxes.”

The effect can be explained by the Gestalt Law of Continuity. Gestalt is a set of rules based on research into perception psychology, and a very powerful tool for Excel table design. In table design this effect can help us to see the table columns as a unit.

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Did you ever wonder how to create rounded corners in Excel tables?

The basic idea of rounded corners is putting some shape objects into the corners of the column headers.

Here are the steps to create rounded corners:

  • To show the Drawing toolbar, click on the “Drawing” icon in the main toolbar
  • Go to Drawing Bar > Auto Shapes> Basic Shapes and insert an arc and a rectangleimage

 

 

 

 

  • Right-click the shapes and select Format Auto Shapes > Colors and Lines. Give the arc the fill color of your table headers, and the rectangle the fill color White. Set “no line” for the both. image

 

 

 

  • Right-click the shapes and select Format Auto Shape > Size and assign the arc and the rectangle the size 0.5″x0.5″ and set Lock aspect ratio.
  • Select the rectangle and move it to cell B2 keeping the ALT key pressed. This ensures that shape snaps to the Excel grid. Do the same for the arc so that it overlaps with the white rectangle.image

 

 

 

  • Select the arc and the rectangle and select the right-click command group.
  • To get the corner for the left side copy-paste the shape and go to Draw > Rotate / Flip / Flip Horizontally image

 

 

 

  • Set the Size to 0.18″ if you want rounded corners that have the Excel standard row heightimage

 

 

  • And put them left and right of your header cellimage

 

 

  • Set the Size to to 0.09″ for corners with 50% row heightimage

 

 

  • If your table headers have a different border or fill color, click the corner twice to select the rectangle arc object in the grouped corner object and format the arc with your fill or border colorimage

 

 

 

 

 

 

Graphical Tables – An Alternative to Treemaps

Sean blogged the other day about using a treemap to visualize the drivers of the Australian Inflation. He got inspired to create a treemap by an NYT article that used an interactive version of the following treemap:

NYTTreemap

This chart looks nice on the first view. It makes nice use of muted colors, the shapes look well balanced and certainly the graphic designer did a good job. However, from a data visualization perspective this chart has a couple of flaws.

Ben Shneiderman designed Treemaps to visualize deep directory tree structures.

Ben explained treemaps in an article as:

“Among the growing family of visual analytic tools, treemap are flourishing in organizations that require daily monitoring of complex activities with thousands of products, projects, or salespeople. Tabular reports, bar charts, line graphs, and scattergrams are important tools, but for complex activities where there are numerous sales regions, manufacturing plants, or product lines the hierarchical structures provided by treemaps can be helpful. While tabular displays and spreadsheets can show 30-60 rows at a time on typical displays, the colorful presentations in treemaps can accommodate hundreds or thousands of items in a meaningfully organized display that allows patterns and exceptions to be spotted in seconds.[…] Treemaps are a space-filling approach to showing hierarchies in which the rectangular screen space is divided into regions, and then each region is divided again for each level in the hierarchy.”

The first problem the NYT chart has is that it does not visualize the hierarchy as rectangular areas. The inflation drivers are visualized as asymmetric round shapes. It is difficult to compare the relative size of rectangular shapes but it gets almost impossible for asymmetric shapes. Also does this treemap lack labels for the smaller inflation drivers.

Sean published in his blog post a treemap which does not have the problems mentioned above:image

 

 

 

 

 

 

 

 

 

 

 

Ben designed treemaps to visualize thousands of regions, products, etc ; but the Inflation chart only comprises 20 Inflation Drivers grouped into 7 categories. A simple sorted table would do a better job communicating the numbers as Kaiser Fung from Junk Junks wrote in his post.

Inspired by this post and my comment Sean came up with this graphical sparkline table designed with Excel and MicroCharts.

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This is already quite an improvement on the treemap, as we can see increasing and decreasing inflation trends and sparklines rather than traffic light colors as in the tree map version. Also it is much easier to read for non expert users.

Some minor things we can improve in Sean’s chart are:

  • We can sort the inflation drivers by Weight, to have the most important ones at the top
  • Changing the area to the sparkline puts emphasis on the trend rather than the absolute value of the values (as the area chart does)
  • Inline deviation charts allow us to visualize the MoM and YoY % changes